We Dispatch in 48 Hours! Tel: 0117 2140901

Customer Service

How to contact us
You can email us at info@personalisedfacemasks.co.uk with any queries about your order, our products or anything else.
Shipping & Delivery
Full details of our shipping and delivery methods, and timescales can be found here.
Ordering
When placing your order via our website you are protected by our secure checkout. If you have any questions about how to place your order, our products or services, please do contact us.
Returns & Replacements
Should you wish to return a product, or if you require a replacement for any reason please contact us. Products which are made to order cannot be returned unless faulty. Please refer to our terms and conditions for further information.
Order Status and Previous Orders
You can view the status of your order, print invoices, find dispatch tracking information and also view your previous orders in the "My Account" section of our website. You can also amend your personal details here.